Answers to commonly asked questions from the experts in AOA Moving
Answers On Questions
WHEN SHOULD I BOOK MY MOVE?
It is best to call or email us 2 or 3 weeks prior to the move. Some months or days we are more or less busy than usual but we will always try to find a comfortable solution for you. If you already decided where and when to move you can always reach us by calling: 857 444 3000
HOW MUCH WILL MY MOVE COST?
Your quote depends on many factors. Our managers will be happy to tell you more about it! Or you can get an estimated quote online on our website here. Also, you can find our hourly rate on our website
HOW AND WHEN DO I PAY THE MOVERS?
It depends on the type of move that you have. If you decide to work with us, you need to pay a deposit to secure your move. It is 100$ for local moves and 300$ for long-distance moves . After that, if it is a local move you only pay the remaining part after the moving process is finished. If it is a long-distance move you are required to pay 50% of the quote on the day of the move. The other half is paid after the move is finalized. Don’t worry, the deposit counted towards your final payment. Please note that only your manager will be able to tell you the exact quote. If you choose to work with another company, keep in mind that if the deposit is more than 15% of the estimated quote, you might want to be careful with that company. Moving is quite expensive and there are people that want to take advantage of your unawareness. You can see other customers' opinion on us on Google here
IS YOUR COMPANY LICENSED?
Absolutely! Transparency is one of our main values! All the needed information regarding legal issues is below: US DOT 3843854
ICC MC 1399070
MA DPU 32059
I’M CONCERNED THAT YOUR MOVERS MIGHT LEAVE BOXES IN THE WRONG ROOM, IS THERE ANYTHING I CAN DO TO PREVENT THAT?
We understand your concern and have a solution ready for you! Once you are done with packing, take a marker and label all the boxes that you have on all the sides including the top. By doing so, you are letting our movers to know where to locate the boxes
WHAT DO I DO WITH MY CHILDREN ON A MOVING DAY?
It is best for you and your children to drop them off in daycare while you are managing the moving process. You might not be able to give them as much attention as they need on that day. We have an article about how to move with kids. You can find it here
WHAT DO I DO WITH MY ANIMALS?
We love our four-legged friends but it is better to have a place where they can receive all the attention and care they need on that day. You can search for your local pet carrier and focus on moving out. Some animals are extremely active and curious. They might get underfoot or run away. And having so many people in the house might cause stress. Please keep in mind that we can’t transport your pet
WHAT DO I NEED TO DO TO PREPARE MY APPLIANCES FOR THE MOVE?
It is a part of our moving guidelines that you can find here Our team is not licensed to work with electricity, gas, or any other appliances. We suggest emptying them first and, if you aren’t sure how to properly prepare everything for the move, call your local technician to get that done for you
DO YOU HAVE STEP-BY-STEP INSTRUCTIONS?
Our number one priority is to make your move as comfortable as it is possible. We understand that moving can be stressful and hectic so our team came up with an article that contains all the information that you might need. We have a 2 weeks guideline and the moving day guideline! All the information that you need is right there! Make sure to read it and let us take care of your worries!
ARE THERE ANY ITEMS THAT YOU CANNOT MOVE?
We are not qualified to move anything that can potentially explode or ignite. If you suspect that one of the items in the house can lead to a dangerous situation, inform the manager. That way you’ll help us to prevent anything bad from happening
I HEARD THAT SOME COMPANIES REQUIRE A PARKING LOT, DO I ACTUALLY NEED THAT?
In order to park a moving truck, you will need to have a moving permit as it is the only way to keep the space for our moving truck. You might want to check how much a moving permit costs in your city before getting one. For example, in Boston, a moving permit for a moving truck that requires 2-meter space is around 110$ as the city of Boston suggests. Please, keep in mind that the fee varies from city to city